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Objectives

Customer Satisfaction & Excellence: Building a personal relationship with key client staff

Customer Satisfaction & Excellence: High level of customer satisfaction by delivering successful Service Delivery

Customer Satisfaction & Excellence: Good communication regarding issues resolution and progress of activities

Operational Excellence: Deliver all network and security projects as per Quality Technical Operation standard

Operational Excellence: Building service reports

Operational Excellence: Technical documents update

Operational Excellence: Build-up the security and networking skills of the Service Delivery team

Operational excellence: Be a trusted adviser of the Service Delivery team in security and networking skills

Capability Development: Skill set and Training

Spare

Objectives Value

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