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Section 1 - Business and Individual Objectives

Project Delivery Timelines -Percentage of projects delivered on or before the agreed deadline

OutstandingExceeds ExpectationMeets ExpectationDevelopment NeededDoes Not Meet Expectation
90% of projects delivered on time.

Budget Adherence: Percentage of projects completed within the allocated budget.

OutstandingExceeds ExpectationMeets ExpectationDevelopment NeededDoes Not Meet Expectation
95% of projects within budget.

Quality of Deliverables - Number of defects or issues reported post-delivery.

OutstandingExceeds ExpectationMeets ExpectationDevelopment NeededDoes Not Meet Expectation
Less than 5 defects per project.

Communication Effectiveness - Percentage of project updates and reports delivered on time and accurately.

OutstandingExceeds ExpectationMeets ExpectationDevelopment NeededDoes Not Meet Expectation
95% of project updates and reports delivered on time and accurately.

Customer Satisfaction - Average customer satisfaction score post-project completion.

OutstandingExceeds ExpectationMeets ExpectationDevelopment NeededDoes Not Meet Expectation
4.5 out of 5.

Account Growth Rate - Percentage Increase in the number of accounts or clients annually

OutstandingExceeds ExpectationMeets ExpectationDevelopment NeededDoes Not Meet Expectation
15% annual growth rate.

Collaboration Effectiveness - Percentage of projects that involve successful collaboration between multiple departments

OutstandingExceeds ExpectationMeets ExpectationDevelopment NeededDoes Not Meet Expectation
80% of projects with effective cross-department collaboration.

Continuous Improvement - Number of implemented improvements or optimizations annually.

OutstandingExceeds ExpectationMeets ExpectationDevelopment NeededDoes Not Meet Expectation
4 approved improvements (e.g. templates, processes, guides, etc.) annually.

Governance Compliance Rate - Percentage of projects that comply with established governance frameworks and standards such as Client and MTS Governance, Project Reporting, PMI, MTS Processes and Templates, Accuracy and Timely Data in Galaxy, Accuracy and Timely updates and reporting in MTS Project Workbook.

OutstandingExceeds ExpectationMeets ExpectationDevelopment NeededDoes Not Meet Expectation
100% compliance rate.

Automation and Digital Transformation - o Number of processes, tasks, etc. automated or digitally transformed annually.

OutstandingExceeds ExpectationMeets ExpectationDevelopment NeededDoes Not Meet Expectation
4 approved improvements annually.

Business and Individual Ojectives Value (Rating)

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